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Washing Machine Not Draining

Troubleshooting Tips

Here's a comprehensive guide to washing machine drainage problems and their solutions:

Common Causes of Drainage Issues

  1. Clogged Drain Hose or Pump Filter
  • Check the drain hose for kinks or blockages
  • Remove and clean the pump filter (usually located at the front bottom of the machine)
  • Ensure the drain hose isn't pushed too far into the standpipe
  1. Improper Drain Hose Installation
  • Verify the drain hose height (should be 24-36 inches from the floor)
  • Check that the hose isn't submerged in water
  • Ensure there are no sharp bends in the hose
  1. Clogged Pump
  • Listen for humming sounds without water movement
  • Check for small items (coins, buttons) blocking the pump
  • Clear any debris from the pump area

DIY Solutions

  1. Basic Troubleshooting:
  • Run an empty cycle to test drainage
  • Clean the drain pump filter
  • Check and clear the drain hose
  1. Maintenance Tips:
  • Clean the pump filter every 3-6 months
  • Regular checks for debris in pockets before washing
  • Run a hot water cycle monthly to prevent buildup

When to Call a Professional

Contact a repair service if you experience:

  • Electrical issues
  • Persistent drainage problems after DIY attempts
  • Unusual sounds from the pump area

🔧 Need Expert Help? Contact our appliance repair service today! We offer:

Same-day service in most areas
Competitive pricing
90-day repair warranty
Certified, experienced technicians

NC Appliance Repair

NC Appliance Repair is a family-owned business serving the entire Charlotte area and surrounding regions. We offer appliance repair services for all major brands, regardless of the size of the job.
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