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Freezer Not Freezing

Troubleshooting Tips

Here are the most common reasons why a freezer stops freezing and how to diagnose and fix them:

Common Causes and Initial Checks

  • Temperature Settings
    • Check if the freezer temperature is set correctly (should be at 0°F/-18°C)
  • Door Seal (Gasket) Issues
    • Check for visible gaps or damage to the rubber seal
    • Test by inserting a paper sheet between door and frame - if it pulls out easily, the seal needs attention
  • Overcrowding
    • Remove excess items and reorganize contents to allow proper air circulation
  • Dirty Condenser Coils
    • Signs: Unit runs constantly or cools inefficiently
    • Solution: Unplug the freezer and clean coils with a coil brush or vacuum

DIY Solutions

  • Clean or replace the door seal if damaged
  • Ensure proper spacing between items for air circulation
  • Check and clean condenser coils regularly
  • Verify all vents are unblocked

When to Call a Professional

Contact a repair service if you notice:

  • Electrical issues or burning smells
  • Temperature problems persist after trying DIY solutions
  • The compressor runs constantly or barely runs

🔧 Need Expert Help? Contact our appliance repair service today! We offer:

Same-day service in most areas
Competitive pricing
90-day repair warranty
Certified, experienced technicians

NC Appliance Repair

NC Appliance Repair is a family-owned business serving the entire Charlotte area and surrounding regions. We offer appliance repair services for all major brands, regardless of the size of the job.
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